GAME Automotive Pty Ltd – Terms and Conditions of Sale

1. Interpretation

a. “Agreement” means the Terms and Conditions contained in this Sale Agreement as may be amended by the Seller from time to time.

b. “Seller”, “we”, “our” or “us” means GAME Automotive Pty Ltd (ABN 23 125 459 154).

c. “Goods” means all Goods ordered and/or all services supplied by the Seller to, for, or at, the request of the Customer.

d. “Customer” means the customer referred to in the Invoice, who is the entity purchasing the Goods.

e. “Site” refers to this website operated by us available at www.gameautomotive4x4.com.au and may be available through other addresses or channels.

f. “Terms” refers to these Terms and Conditions and our Privacy Policy (available at https://gameautomotive4x4.com.au/privacy-policy/).

g. “Content” means the materials and information on this Site.

h. References to:
i. one gender includes the others;
ii. the singular includes the plural and vice versa;
iii. a person includes a body corporate, association or other entity and vice versa;
iv. a party includes the party’s executors, administrators, successors and permitted assigns;
v. an Act includes an Act that amends, consolidates or replaces the Act and all regulations, orders-in-council, by-laws, ordinances and statutory instruments issued or made under those Acts;
vi. a section or other provision of an Act includes a section or provision that amends, consolidates or replaces the section or provision;
vii. anything includes a part of that thing;
viii. an amount of money is in Australian dollars;
ix. dates and times are to Darwin, Northern Territory time;
x. “includes” and similar expressions are not words of limitation;
xi. “$” means Australian Dollar.

2. Acceptance

a. By accessing and/or using our Site you agree to these Terms.

b. By the Customer ordering or accepting Goods from the Seller, the Customer agrees to be bound by this Agreement.

c. Except as disclosed in this Agreement this Agreement supersedes any previous agreement and applies to any orders that the Customer has previously made with the Seller that has not yet been paid for by the Customer.

d. The Customer has had the benefit of independent legal advice (or waived the right to do so) before entering this Agreement and the Related Agreement.

3. Variations

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Content is subject to change without notice. We do not undertake to keep our Site up-to-date, and we are not liable if any Content is inaccurate or out-of-date.

4. Quotations and Orders

a. Any quotation made by the Seller will not be construed or operate as an offer or obligation to sell.

b. The Seller reserves its right to accept or reject in its absolute discretion any order received by it.

c. The Customer will not be entitled to cancel or refuse delivery of, or payment for, any order made by it which has been accepted by the Seller.

d. To the extent permitted by law the seller should not be liable for any errors or omissions in a quote.

e. Customer orders for non-stock items, specially made or manufactured items or any specially colour-coded items are required to be paid in full prior to the Seller placing its order with the Seller’s supplier. Once the customer has paid the order in full and the Seller has progressed the order the item or items are non-returnable.

f. Unless otherwise specified by the Seller, all quotes given to the Customer by the Seller are valid for thirty (30) days.

5. Price

a. The price payable to the Seller by the Customer for the Goods will be the price stipulated by the Seller or as otherwise agreed by the Seller, failing which it will be the price prevailing at the date the goods are ordered by the Customer.
b. Prices are payable in Australian currency and exclusive of delivery costs, taxes, duties, and any other imposts, if chargeable, are payable by the Customer.
c. Prices contained in any quotation or listed on the Seller’s website may be changed by the Seller without notice unless an order made by the Customer has been accepted by the Seller in respect of those Goods.

6. Payment

a. The Customer must make payment for the Goods at the time of making an order for the Goods.

b. Unless specifically stated in writing, all prices include GST.

c. The Customer acknowledges and agrees that the Seller is not paid until cleared funds have been received in the Seller’s nominated account.

7. Retention of Title

a. Title to the Goods will not pass to the Customers until the Customer has paid all monies owed to the Seller by the Customer.

b. Where the Customer has possession of the Goods supplied and the Seller has not been paid in full for the Goods then the Customer is deemed to be trustee for the Seller in respect of the Goods and liable to the Seller to account for all monies received in respect of the Goods and pay such monies to the Seller in respect of the Goods. The trust expires upon the Customer paying the Seller for the Goods in full (including any interest or other costs incurred by, or accruing to the Seller).

c. Until the Goods are paid for in full by the Customer, the Customer shall:
i. Not remove any marking placed by the Seller and ensure that the Goods can be readily identified and distinguished from other property in the Customer’s possession;
ii. Hold the Goods as bailed for the Seller and keep them in good order and condition;
iii. Deliver the Goods to the Seller immediately upon demand and the Customer expressly and irrevocably agrees that the Seller is entitled to enter any premises of the Customer where the Goods are kept to repossess, remove and sell such Goods and the Customer will keep the Seller indemnified in respect of any claims, actions and costs that may arise against the Seller in relation to the removal, repossession and sale of any Goods pursuant to this Agreement.

d. If the Seller sells the Goods pursuant to this clause, such sale shall be on such terms as the Seller in its absolute discretion deems fit and any shortfall between the monies due and owing by the Customer to the Seller and the proceeds of the sale pursuant to this paragraph shall be recoverable against the Customer.

8. Risk

a. Irrespective of the Retention of Title clause in this Agreement, the risk in the Goods purchased shall pass to the Customer upon delivery to the Customer or the Customer agent or a carrier nominated by the Customer.

b. The Customer must inspect all Goods upon delivery and within 7 days of delivery notify the Seller of any alleged damage, defect, shortage in quantity, or failure to comply with the description or quote. By failing to give notice within 7 days the Customer agrees that it will be deemed that the Goods will have been delivered to and accepted by the Customer thereby nullifying any rights to the Customer to return the Goods.

c. If any of the Goods are damaged or destroyed prior to the title passing to the Customer, the Seller is entitled, without affecting any other rights or remedies under any agreement, to any insurance proceeds payable for the Goods.

d. To avoid any doubt the price of warehouse, freight, insurance, and transport is extra and shall never be deemed to be part of the purchase price of the Goods.

9. Cancellation and Limitation of Liability

a. The Seller may cancel delivery of the Goods at any time before delivery by giving notice to the Customer by any means. The Seller shall not be liable for any loss or damage, including any consequential loss or damage, arising from such cancellation.

b. The liability of the Seller for any reason related to the performance of the Goods under this Agreement shall be limited to the replacement of the Goods or the amount paid or payable by the Customer in respect of the Goods.

c. The Seller is in no way whatsoever liable to the Customer nor any third party for any indirect and/or consequential loss and/or expense (including but not limited to a loss of profit or goodwill) suffered by the Customer or any third party arising out of any breach by the Seller of this Agreement or arising out of a malfunction or failure of the Goods.

d. The seller does not accept personal cheques.

10. Delivery

a. Delivery of the Goods shall be deemed to have taken place upon delivery of the Goods to the address nominated by the Customer, or upon collection of the Goods from the Seller’s premises by the Customer or a carrier nominated by the Customer.

b. The Customer must pay to the Seller on demand for any delivery costs incurred by the Seller if:
i. Delivery costs were not included in the quoted price; or
ii. The Customer requests another method of delivery than that of the Seller’s usual delivery methods; or
iii. The Customer elects to use an independent courier to deliver the Goods and enters into a separate contract with the independent courier to deliver the Goods.

c. The Seller may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in accordance with this Agreement. A part delivery of an order shall not invalidate the entire order.

d. The Seller will make all reasonable efforts to deliver the Goods on the dates agreed, to the place designated by the Customer.

e. The Seller has the right to make delivery in instalments and to deliver those Goods available for delivery.

f. The Customer has no right to terminate this Agreement because of a delay in delivery.

g. All supplies of goods are subject to the availability of stock at the time of delivery

h. Wherever possible, goods not supplied will be back ordered and will be supplied when available.

i. All claims for shortages and damage must be reported immediately.

j. The customer is responsible for insurance and risk of the goods from the time they are received by the carrier or collected from the seller by the customer or an agent.

11. Pre-Order of Goods

a. Goods marked “Pre-Order” instead of “Buy Now” on the Site means that the Goods are currently Out of Stock and require the Seller to back order it for the Customer.

b. All Pre-Order Goods require full prepayment of the product to secure the order.

c. Pre-Ordered Goods, unless otherwise stated, will arrive within four (4) to six (6) weeks from the date the Customer places the order on the Site. These dates can and often do change when the manufacturer or distributor faces delays be it in manufacturing and/or shipping. Please note with pre-ordering we are only able to advise of the expected arrival date into the Seller’s warehouse and dispatch to the Customer will depend on the delivery method selected by the Customer at the time the order was placed.

d. Pre-Ordered Goods cannot be cancelled after the order is placed by GAME Automotive with the supplier.

e. GAME Automotive will advise the customer of the order’s estimated time of arrival into store within one (1) to two (2) business days from when the order was placed.

f. Pre-Ordered Goods are subject to these Terms and Conditions of Sale and Refund and Return Policy (https://gameautomotive4x4.com.au/refunds-returns/).

12. Returns of Goods

a. Goods will not be considered for credit unless the original invoice number accompanies the Goods.

b. Undamaged Goods must be returned within fourteen (14) days of the date of invoice.

c. All goods returning for a credit or refund must have been accepted for a credit or refund in writing, which can be obtained from the sales team at GAME Automotive by contacting us at [email protected].

d. Items sent back to us without first requesting a return will not be accepted.

e. To be considered for a credit or refund, we require the original invoice or invoice number and the customer’s name and address attached securely to each item that is being returned.

f. All Goods returned must be in the original package and in an undamaged ‘as sold’ condition.

g. For undamaged Goods returned to the Seller within fourteen (14) days of the date of invoice, a 15% handling fee will be charged by the Seller to the Customer.

h. Goods returned after fourteen (14) days from the date of the invoice will not be considered for credit.

i. Electrical components, parts, or accessories of an electrical nature such as switches, modules and or ignition components will not be accepted for credit.

j. The Seller is not responsible for, or liable as a consequence of, loss or damage caused to the Goods during transit from the Customer to the Seller.

k. No credit will be allowed if a Customer simply changes their mind about the Goods.

l. Products received that do not show or reference our return for credit authorization number will not be accepted and returned to the customer at their expense.

m. Returned Goods may only be accepted when returned in original condition including all packaging material, manuals and instructions;

n. No credit will be given for ordered or specialty-made items, parts or services.

o. Specially ordered in, non-stock or manufactured items will not be returnable at any time. These items will be identified as being non-returnable on the sales invoice.

p. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

q. ZipPay or Afterpay payments or purchases by the customers will not be eligible for a refund however we may be able to exchange this providing the item is in resaleable condition.

13. Warranty

a. Ironman 4×4

IRONMAN 4X4 WARRANTY STATEMENT
Ironman 4×4 warrants the original buyer, only when purchased new via authorised Ironman 4×4 resellers and distributors, from date of retail sale and cannot be transferred.

Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Ironman 4×4, to the extent that Ironman 4×4 will repair or replace any parts which are found to be defective.

It is at the discretion of Ironman 4×4 if a repair will be made or a replacement issued once the product has been inspected by an Ironman 4×4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged.

Proof of original purchase must be presented upon request.

PLEASE NOTE
Products may be required to be returned to Ironman 4×4 for assessment or repair. Ironman 4×4 is not responsible for postage or removal costs involved, but assistance may be considered at the discretion of Ironman 4×4 in the event of such a claim being verified.

The warranty does NOT apply where, 1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions without the prior consent of Ironman 4×4, 5) used beyond the expectations of the original vehicle manufacturer.

Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Return of a product in an unused condition will attract a 15% restock fee, where Ironman 4×4 is not at fault.

Return of used or soiled product, 1) outside warranty period, 2) without fault, will result in refusal of your claim and be returned at buyer’s expense Damage to products through fitment error is not covered under warranty.

Our goods come with statutory guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.

FREIGHT CONDITIONS:
Freight of all products is the buyer’s responsibility. Where Ironman 4×4 have arranged freight, costs involved will be invoiced to the buyer. Ironman 4×4 is not responsible for damage or loss during freight.

FITTING
All prices listed may be subject to fitting costs. The price of fitting is determined by the individual fitting agent.

Pricing subject to change without notice.

For further information please contact us on (08) 8984 4377 or email [email protected]

ACCESSORIES
Fitment should be performed by an authorised or licensed mechanic, competent with 4×4 accessory installations. Special tools may be required when fitting some parts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components.

Product Group Warranty Period
(Purchases before 1st of December 2022)
 Warranty Period
(Purchases on & after 1st of December 2022)
Bull Bars 1 Year 3 Years*
Side Steps & Rails 1 Year 3 Years*
Underbody Protection 1 Year (IUP Series)
2 Year (UBP Series)
3 Years
Rated Recovery Points 1 Year 3 Years
Monster Winch 5 Year 5 Year Mechanical
1 Year Electrical
Towbars 1 Year 3 Years
Vehicle Lighting 1 Year 3 Years
Vehicle Power 1 Year 3 Years
Cage & Trade Racks 1 Year 3 Years
Atlas Roof Racks 2 Years 5 Years
Slide-Away 1 Year 3 Years
Canopies 1 Year 3 Years*^
Drawer Systems 1 Year 2 Years
Camping Furniture 1 Year 1 Year
Fender Flares 1 Year 1 Year
Ice-Cube Fridges 3 Year Components
5 Year Compressor
3 Year Component
5 Year Compressor
Maxi-Cases & Storage Range 1 Year 2 Years
Outdoor Lifestyle Products 1 Year 1 Year
Portable LED Lighting 1 Year 1 Year
Portable Power Products 1 Year 2 Years
Reco-Traks Limited Lifetime Limited Lifetime
Recovery Equipment 1 Year 2 Years
Roof Bags 1 Year 1 Year
Seat Covers / Interior 1 Year 1 Year
Snorkels 5 Years 5 Years
Tents, Awnings & Swags 1 Year 2 Years
Tyre Repair 1 Year 3 Years
Water Tanks & Accessories 1 Year 2 Years Tanks
1 Year Pumps & Accessories

* Excludes third-party colour coding
^ Glass not covered under warranty

SUSPENSION:

All suspension products must undergo a safety check at 500km after fitment. Fitment should be performed by an authorised or licensed mechanic, competent with suspension installations. Special tools may be required when fitting some parts including struts. Damage to products through fitment error is not covered under warranty. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components.

Where required, Ironman 4×4 recommend wheel alignment after fitment of any new suspension component. Obtaining wheel alignments is the responsibility of the buyer.

Product Group Warranty Period
(Purchases before 1st of December 2022)
Warranty Period
(Purchases on & after 1st of December 2022)
Suspension 3 Years / 60,000km 4 Years / Unlimited km
GVM Upgrades 2 Years 2 Years / 40,000km
Load Plus 2 Years 2 Years / Unlimited km

The names and reference numbers of manufacturers and suppliers other than Ironman 4×4 Pty Ltd used on this website are shown only to assist our customers in identifying replacement parts. Under no circumstances does Ironman 4×4 Pty Ltd imply that the parts sold by Ironman 4×4 are those of the OE manufacturers. Although care has been taken to ensure the accuracy of data contained in this publication, Ironman 4×4 Pty Ltd does not assume any liability for errors or omissions.

b. Alu-Cab

ALU-CAB WARRANTY STATEMENT
Ironman 4×4 is the national distributor of Alu-Cab products in Australia. Ironman 4×4 will warrant the original buyer of Alu-Cab products in Australia, in line with the Alu-Cab warranty guidelines.
Ironman 4×4 warrants the original buyer, only when purchased new via authorised Alu-Cab resellers and distributors, from date of retail sale and cannot be transferred. Product is warranted against defects in material or workmanship that cause the product to perform below the specified limits set by Alu-Cab, to the extent that Ironman 4×4 will repair or replace any parts which are found to be defective as advised by Alu-Cab.

PURCHASES BEFORE THE 18TH OF NOVEMBER 2023

3 YEAR WARRANTY

  • Structural Components (frames, panels, etc.)

1 YEAR WARRANTY

  • Moving Parts (hinges, shocks, sliders, etc.)

PURCHASES AFTER THE 18TH OF NOVEMBER 2023

2 YEAR WARRANTY

  • Structural Components (frames, panels, etc.)

1 YEAR WARRANTY

  • Moving Parts (hinges, shocks, sliders, etc.)

It is at the discretion of Ironman 4×4, via Alu-Cab, if a repair will be made or a replacement issued once the product has been inspected by an Ironman 4×4 representative and deemed to be a genuine warrantable claim. All warranty claims must be submitted via original purchasing store or chain, unless otherwise arranged. Proof of original purchase must be presented upon request.

Products may be required to be returned to Ironman 4×4 for assessment or repair. Ironman 4×4 is not responsible for postage or removal costs involved, but assistance may be considered at the discretion of Ironman 4×4 in the event of such a claim being verified.

The warranty does NOT apply where, 1) acts of neglect or misuse are evident, 2) product has been modified, 3) vehicles which are modified or not the recommended vehicle of use, 4) used in racing or competition conditions without the prior consent of Ironman 4×4, 5) used beyond the expectations of the original vehicle manufacturer.

Before installation of any product, please ensure you have received the correct parts for your application. Ordering of the correct parts is the responsibility of the buyer. Return of a product in an unused condition will attract a 15% restock fee, where Ironman 4×4 is not at fault.

Return of used or soiled product, 1) outside warranty period, 2) without fault, will result in refusal of your claim and be returned at buyer’s expense. Damage to products through fitment error is not covered under warranty.

Our goods come with statutory guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage contingent on that failure. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality even if the failure does not amount to a major failure.

14. Workshop Warranties

a. The Customer warrants:
i. To service the vehicle at recommended intervals;
ii. To advise the Seller forthwith of any faults that may have occurred from either the seller’s workshop service or any spare part item that has been sold;
iii. That failure to advise the seller in a timely manner (as soon as noticed) could void any warranty claim;
iv. That failure to advise the seller in a timely manner (as soon as noticed) could result in any further damage caused not being covered;

b. The Seller Warrants that all repairs and services recommended and carried out by the Seller are warranted for a period of 12 months or 20,000km (whichever comes first), subject to but not limited to the following conditions:
i. Repairs are to be carried out to a high standard as to warrant Seller’s warranty policy;
ii. Second-hand parts carry no warranty;
iii. Parts supplied by the Customer will carry no warranty;
iv. Warranty claims must quote the original invoice number and be approved by the Seller before any re-work can be carried out;
v. All re-work must be carried out at the Seller’s workshop. Work carried out at any other site will not be considered and will void warranty;
vi. The Seller’s warranty applies to standard vehicles driven within their compliance capacity;
vii. Supplier warranty applies only to new parts sold and invoiced by the Seller;
viii. Oil seals and gaskets carry only 3-month warranty on vehicles being driven on road only;
ix. Limited warranty applies to off road or competition vehicles;
x. Warranty applies to the items listed on original invoice only;
xi. Subsequent damage from a warranty failure will not be covered by the Seller’s policy;
xii. The Seller’s warranty policy covers service & parts supplied to motor vehicles used as intended by the manufacturer.

15. Vehicle Modifications

a. The Customer acknowledges and agrees that if the Goods to be provided by the Seller include vehicle modifications, then, in addition to any other clauses in these Terms:

i. the Customer must pay to the Seller a deposit of 50% of the price payable before the Seller will commence the provision of modifications or Goods;

ii. the deposit amount will be held on trust but will be utilised by the Seller to pay for Goods supplied by the Seller to the Customer from time to time in respect of the quoted Goods or any other Goods supplied by the Seller to the Customer;

iii. the Customer acknowledges and agrees that the Customer must pay to the Seller
(a) the price quoted or otherwise agreed in writing by the Seller for all Goods provided by the Seller from time to time; and
(b) in addition, for all Goods provided by the Seller to reinstate the vehicle if for any reason the Customer does not wish to proceed with the modification;

iv. if the Customer for any reason decides not to proceed with the modification to the vehicle, the Customer acknowledges and agrees that any reinstatement works may void any vehicle warranty, and there is no guarantee or promise by or on behalf of the Seller that the reinstatement works will be of such a nature to reinstate the vehicle to its original condition, or that the vehicle will once reinstatement works are completed perform or conform to a particular standard, fulfil a particular purpose, have a particular resale value or will not otherwise lose its resale value.

16. Voiding of any Warranties

a. Any warranty is void where:
i. Defect or damage to the Goods are caused or partly caused by or arise through incorrect installation, failure to follow installation instructions, failure to properly maintain the Goods, use of any Goods other than for the application specified, fair wear and tear, or continued use of the Goods after a defect becomes apparent, or if Goods are repaired, altered or overhauled without the Seller’s prior consent;
ii. Goods are not installed in accordance with Local and State Government Statutes and Regulations;
iii. Defect or damage to the Goods are caused by racing, stunts or other high-risk activities;

b. Except as the terms specifically state or as contained in any express warranty provided in relation to the Goods this Agreement does not include or implicate any other term condition or warranty in respect of the quality, merchantability and acceptability fitness for purpose, condition, description, assembly, manufacture, design or performance of the Goods or any contractual remedy for their failure;

c. The Customer expressly acknowledges and agrees that:
i. The Customer has not relied upon any service involving skill and judgment or any advice recommendation information or assistance given by the Seller, the Seller’s agents or employees in relation to the Goods or services or their use or purpose; and
ii. The Customer has not made known whether expressly or by implication to the Seller the purpose for which the Customer requires the Goods or services and the Customer has the sole responsibility of satisfying the Customer that the Goods or services are suitable for the use the Customer requires;
iii. Nothing in the terms is to be interpreted as excluding restricting or modifying the application of any non-excludable State or Federal legislation applicable to the sale of the Goods or supplied services.

17. Estimates of time

a. The Customer acknowledges and agrees that any estimate of time or time frames for the provision of Goods is an estimate only, is not binding on the Seller and may change;

b. The Seller is not responsible for and will not be liable for damages or compensation for any delay in the delivery of the Goods and the Customer has no right to terminate this Agreement or claim damages or compensation or loss of opportunity, bargaining position, loss of profits or any other consequential damages because of delay in delivery of the Goods.

18. Force Majeure

Despite any other term or condition of the Agreement, the Seller will not be liable for any loss, damage, expense or injury of any kind or nature suffered or incurred by Customer or any other person, arising out of or in connection with any delay in delivery, or failure to perform any other term or condition of the Agreement where that delay or failure is caused by an act of God, strike, lock out, fire, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or manufacturing facilities, accidents, interruptions of or delay in transportation, pandemic, or any other cause beyond the Seller’s reasonable control.

19. Breach by Customer

If the Customer breaches this Agreement or the Terms, or the Seller is not satisfied with the Customer’s ability to pay or otherwise comply with this Agreement or the Terms, the Seller may by notice to the Customer, but without compensation, terminate every Agreement, suspend or cease deliveries under all Agreements, set off all deposits against amounts due and make all amounts then outstanding by the Customer to the Seller immediately due and payable.

20. Waiver

The Seller’s rights under this Agreement are cumulative and in addition to any other rights. No delay or failure by the Seller to enforce a due right is a waiver of that right. Any waiver by the Seller of any term or breach of this Agreement or the Terms are not to be taken as a contended waiver or a waiver of any subsequent breach.

21. Severability

If anything in this Agreement is unenforceable, illegal or void then it is severed, and the rest of this Agreement remains in force.

22. Governing Law

This Agreement is governed by the laws of the Northern Territory and the parties submit to the non-exclusive jurisdiction of the courts and tribunals of the Northern Territory and the Federal Court of Australia.

23. Consumer Law

a. We are not required to provide a refund or replacement if you change your mind.

b. You can choose a refund or exchange if an item has a major problem. This is when the item:
i. has a problem that would have stopped someone from buying the item if they had known about it
ii. is unsafe
iii. is significantly different from the sample or description
iv. doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

c. Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

d. If the problem is not major, we will repair the item within a reasonable time.
i. If it is not repaired in a reasonable time, you can choose a refund or replacement.

e. The Customer is required to keep proof of purchase—e.g., your Tax Invoice

24. Services at GAME Automotive

a. Where GAME Automotive is required to perform Services with respect to a Customer’s Vehicle at the Seller’s Premises:
i. unless otherwise agreed, the Customer is responsible for delivering and collecting the Customer’s Vehicle from GAME Automotive’s Premises at its own cost;
ii. to the extent permitted by law, GAME Automotive shall not be liable to the Customer for any Claim arising due to damage or loss of the Customer’s Vehicle while it is on GAME Automotive’s Premises;
iii. the Customer’s Vehicle shall be deemed to be bailed to GAME Automotive; and
iv. GAME Automotive may exercise a possessory lien over the Customer’s Vehicle until any amounts outstanding from the Customer are paid to GAME Automotive in full.

b. If the Customer fails to collect the Customer’s Vehicle:
i. GAME Automotive may store the Customer’s Vehicle until it is collected, and the Customer will be liable on demand for any Claim related to GAME Automotives storage of the Customer’s Vehicle, including but not limited to any storage fees incurred and insurance; and
ii. upon giving at least one month’s written notice to the Customer, GAME Automotive may sell or otherwise dispose of the Customer’s Vehicle.

c. Original Parts Removed from Service:
i. In some circumstances, it may be necessary for GAME Automotive to remove parts from the Customer’s Vehicle (Removed Parts) to carry out the fitment of replacement parts and accessories.
ii. The Customer acknowledges and agrees that the Removed Parts in most situations can be unavoidably destroyed and unsuitable for re-use. GAME Automotive will dispose of the Removed Parts unless the Customer advises otherwise.
iii. If the Customer wishes to retain the Removed Parts, they must inform GAME Automotive before the commencement of the Services. If so, the Customer must collect the Removed Parts on the day that the Customer’s Vehicle is collected. The Customer is solely responsible for loading and transport, and acknowledges that due to their condition, the Removed Parts may not be able to be moved inside the Customer’s Vehicle.